For AU salons, barbers, and beauty studios

Your no-shows cost more than you think. See the number.

Paste your booking link and get a free scorecard of your booking flow, plus an estimate of what empty chairs cost you every month.

  • Free
  • Takes 1 minute
  • No obligation
  • Nothing to install

Free No-Show Scorecard

Six checks on your booking flow, plus your estimated monthly no-show cost.

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Optional next step

Want the full fix, not just the score? The deep dive is $79.

  • A personalised deep dive of your booking flow, delivered within 48 hours
  • A 15 minute video walkthrough of exactly what to change and in what order

If we do not find at least $500 a month of recoverable margin, it is free.

The $79 comes off your setup if you go ahead.

Get my deep dive for $79
The quiet leak

An empty chair still costs
you the hour.

The rent is paid, the staff member is rostered, the products are on the shelf. When the 11 o'clock does not walk in, all of that keeps costing money while nothing comes back.

TUESDAY CHAIR 2 9:00 Cut + beard trim Booked · deposit held 10:00 Lash fill Booked · card on file 11:00 NO-SHOW -$85 $ $ $ 12:00 Brow shape + tint Booked · reminder sent 1:00 Colour + blowout Booked · card on file One empty slot a day is real money by Friday. Example day, example prices.
~14%

In our experience, no-show rates for AU beauty and barbering appointments commonly sit around 14 percent.

$1,000s

On industry averages, even a modest salon can bleed thousands of dollars a month in chairs that sit empty.

Most owners feel the sting one appointment at a time and never see the monthly total. The scorecard puts a number on it, then shows you where your booking flow is letting it happen.

Figures are industry averages, not a promise about your business. Your scorecard estimate is based on your own prices and booking volume.

What we check

Six checks. One number.

We go through your booking flow the way a client would, and score the six things that decide whether a booking actually turns up.

Deposits

Is a deposit required at booking? In our view it is the single strongest lever a salon has against no-shows.

Card capture

Is a card saved at booking, so a no-show fee is even possible? No card on file means no teeth when the chair sits empty.

Cancellation window

Is your policy visible at the moment of booking, and does it have teeth? A policy nobody sees is a policy nobody follows.

Reminders

Can clients see a reminder policy when they book? Confirmations without reminders leak, especially for appointments booked weeks out.

Rebooking

When someone cancels, does the flow offer them the next available slot, or does the booking just die? A cancellation should be a reschedule.

Backfill

When someone cancels late, does anything try to fill the chair? A waitlist or a last-minute list turns a dead hour back into revenue.

How it works

Paste a link. Get a number.

No software, no login, no one visiting your salon. We audit the booking flow you already have, exactly as your clients see it.

Paste your booking link

Fresha, Timely, Square, or the booking link in your Instagram bio. Add your contact details and that is the whole form.

We run the six checks

We walk through your booking flow like a new client would: deposits, card capture, policy, reminders, rebooking, backfill.

Get your scorecard

Your score out of 100, your estimated monthly no-show cost based on your prices, and the quickest fixes first.

NO-SHOW SCORECARD SAMPLE 54 OUT OF 100 C- Deposits: required at booking Card capture: no card saved Cancellation window: hidden until checkout Reminders: policy visible Rebooking: cancellations just die Backfill: nothing fills the chair Est. monthly no-show cost, at your prices: $1,340

Find out what your empty chairs cost.

The scorecard is free, takes a minute to request, and comes with no obligation. Then you decide what is worth fixing.

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How it works Free scorecard